Privacy policy updates
Due to the Internet’s rapidly evolving nature, Living Water Retirement Residence (“we,” “us,” or “our”) may need to update this Privacy Policy from time to time. If so, we will post the updated Privacy Policy on our Site along with a change notice on the Site. We may also send registered users of our services a notice that this Privacy Policy has been changed. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or services and/or your continued provision of personally identifiable information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy.
Information collection
You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site, we may require you to submit your personally identifiable information to us and we may invite you to submit questions, comments and request information.
Due to the nature of some of our services, you may provide us with personally identifiable information such as your name, email address, username, password, address, phone number, and other contact information that you voluntarily transmit with your communication to us.
Information use
We may use your personally identifiable information to deliver our services or information you have requested, verify your authority to enter certain password protected areas of the Site, verify that you are a customer or prospective customer, send you information that you have signed up to receive, notices about our products and/or services that you have used or that may be of interest to you and notices about events, and improve the content and general administration of the Site and our services.
If you are a user of our services, we may use your personally identifiable information to provide the services to you.
Children’s privacy
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Neither our Site nor our services are intended for children under the age of 13. We do not target our services or this Site to children under 13, and we do not knowingly collect personally identifiable information from children under the age of 13.
Cookies
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
On our Site, we use session cookies to make it easier for you to navigate the Site by remembering your locale preferences and to improve and track the overall Site experience. For our Site, we set a persistent cookie to authenticate your login and authorization to use the services. Persistent cookies enable us to track, store and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited.
Third party analytics tools
Beyond the personally identifiable information you voluntarily provide to us, we utilize analytics tools, including third-party technologies such as Google Analytics, to collect non-personally identifiable information using cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, is collected and aggregated across our Site users for our analysis and advertising efforts.
We use Remarketing with Google Analytics and Google Ads to display relevant advertisements to users who have previously visited our Site. Referred to as remarketing or retargeting, we may use previous session information to serve display advertisements to you on the Site, and based on such session information, Google may set a cookie and serve ads to you on third-party websites on the Google Display Network. Third-party vendors such as Google may display our ads on websites across the Internet. Aggregated user data may be used to create remarketing/retargeting “lists,” or groups of users with similar onsite behaviors or demographics.
We also use Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, and Interest-Based Advertising to display advertisements to users based on their inferred interests and demographics. We do not run interest-based advertising campaigns that collect personally identifiable information.
Users may learn more about Google Analytics’ use of cookies by visiting the Google Privacy and Terms page at http://www.google.com/policies/. You may opt out of being tracked by Google Analytics by: i) turning off cookies in the preferences settings in your browser; ii) downloading the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout/; iii) opting out of user interest and demographic categories in the Google Ads Settings feature to manage or opt out of Google interest-based ads at https://adssettings.google.com/; or iv) managing cookies used for online advertising across multiple companies at the US-based Network Advertising Initiative at https://optout.networkadvertising.org/.